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Phone: 619.889.9903 (please read frequently asked questions below before calling)

Frequently asked Questions: By Customers

Q:How to purchase?
A:find product you click click on add to cart a green check mark will appear
-now Scroll up to top right of the screen and click on “CHECK OUT”
you will have options to pay via Credit Card or paypal.

Q:What do i do if i havent received my product download links?
A:After Purchase you can download your purchased products from your Account
-Go to Click on Download Now next to your product. Download file should be a pdf file
-open the pdf and click where you see “DOWNLOAD HERE” to begin download.
-If you can’t open the PDFG don’t worry email

Still having issues email

Example “Download file: Hood-Gangsta-midi-pack.pdf”

Q:Why do i see “Demo Mode” when using Kontakt libraries?
A:Because you are using the free version Kontakt 5. our Kontakt libraries require Full version to remove the demo mode message. Email us and we will suggest an alternative solution.

Q:How do i remove annoying crackling and popping in my instrument?
A:This was a bug in older versions of our workstations to remove this just update your workstation. For information on how to update scroll up this page and click on the Updates tab.

Q:What version of the Workstation plugins work on my music host?
A:List below
Windows Users:

Fl Studio:Win32
Studio One:Win64
Ableton Live:Win32
NI Maschine:Win64
MPC Ren:Win64

Mac Users:
Logic Pro or Logic X:Mac AU
NI Maschine:Mac VST
Cubase:Mac VST
Garageband:Mac AU
Ableton Live:Mac VST

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